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service VALUE NETWORKS:INTO PRACTICE

Journal of Systems Science and Systems Engineering 2007年第4期16卷 414-423页

作者： John HAMILTON director of E-Business James Cook UniversityCairns4870Australia

Modeling a business to match its customer perceived （and customer desired） outcomes, remains an on-going task. This paper considers shows how a service value networks （SVNs） approach may be engaged to model, and deliver, understanding of the front-end business and its direct engagement with its immediate （or front-end） customers. These front-end customers may be either：（1） its off-line, in-store customers - engaging directly with the business sales staff （or representative）, or-（2） its on-line, virtual customers - engaging with the business via internet or remote access. In this situation, both the business, and the customer draw upon their respective viewpoints, and both sides influence the interaction. External to these business and customer influences are additional factors that capture the immediate and broader global effects - termed environmental effects. These three business-customer engagement areas of influence are captured by a SVN SEM approach. Without a business-customer encounter of some kind the likelihood of a services business, and a prospecting customer, successfully engaging in an exchange process is reduced. This exchange may be a physical, and/or services exchange, and/or an information and/or ideas exchange. To the business, this encounter is, in effect, a trade, and as a result, the business targets acquiring an economic exchange that will ultimately deliver a net positive economic outcome. To the customer, external and internal information feeds, servicing, perceived value, and satisfaction, are key encounter drivers. SVNs offers a new way to understand the business-customer encounter, and to then utilize this acquired knowledge to either：（1） build a strategic management model, or （2） reengineer its business networks, and to then create a re-positioned, more customer-aligned business operation - one that is capable of delivering win - win, competitive business-customer solutions.

关键词： service value networks alignment structural equation modeling

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BENCHMARKING ON-LINE serviceS INDUSTRIES

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Journal of Systems Science and Systems Engineering 2006年第1期15卷 48-69页

作者： John HAMILTON director of E-Business James Cook University Cairns 4870 Australia

The Web Quality Analyser (WQA) is a new benchmarking tool for industry. It has been extensively tested across services industries. Forty five critical success features are presented as measures that capture the user’s perception of services industry websites. This tool differs to previous tools, in that it captures the information technology (IT) related driver sectors of website performance, along with the marketing-services related driver sectors. These driver sectors capture relevant structure, function and performance components. An ‘on-off’ switch measurement approach determines each component. Relevant component measures scale into a relative presence of the applicable feature, with a feature block delivering one of the sector drivers. Although it houses both measurable and a few subjective components, the WQA offers a proven and useful means to compare relevant websites. The WQA defines website strengths and weaknesses, thereby allowing for corrections to the website structure of the specific business. WQA benchmarking against services related business competitors delivers a position on the WQA index, facilitates specific website driver rating comparisons, and demonstrates where key competitive advantage may reside. This paper reports on the marketing-services driver sectors of this new benchmarking WQA tool.

关键词： Benchmarking performance website service analysis compare

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Pheochromocytoma Anesthetic Management

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Open Journal of anesthesiology 2013年第3期3卷 152-155页

作者： Daniel D. Kim Christiano Matsui Judymara L. Gozzani Ligia A. S. T. Mathias Anesthesiologist Santa Casa de Mi- sericordia de Sao Paulo Sao Paulo Brazil director of anesthesiology service Santa Casa de Misericordia de Sao Paulo Sao Paulo Brazil director of Pain Medicine Santa Casa de Misericordia de Sao Paulo Sao Paulo Brazil Resident in anesthesiology Santa Casa de Misericordia de Sao Paulo Sao Paulo Brazil

Pheochromocytomas are catecholamine producing tumors and although uncommon present a great challenge to the anesthesiologist since it has nonspecific clinical symptoms and risk of critical events, including death when not previously diagnosed. Clinical manifestation is variable, unspecific and depends on the catecholamine production profile. The classic triad of headache, palpitation and diaphoresis is present in up to 70% of the cases and only 50% have sustained hypertension. The best approach for pheochromocytoma treatment is surgical excision of the affected adrenal gland. The introduction of alpha adrenergic blockade medication, such as phentolamine and phenoxybenzamine had the highest impact in perioperative mortality reduction due to inhibition of the deleterious effect of vasoconstriction. The majority of anesthetic techniques and drugs are considered safe. Post-operative care in intensive care unit is advisable since patients may present instability of blood pressure and hypoglycemia. Genetic testing should be done in first-degree relatives of confirmed cases or when a genetic syndrome is suspected.

关键词： Pheochromocytoma Anesthesia Management

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Korea＇s Economic Growth and Catch-up： Implications for China

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China & World Economy 2016年第5期24卷 71-97页

作者： Jong- Wha Lee Professor of Economics and director of the Asiatic Research Institute Korea University

This study investigates the economic growth and catch-up of Korea over the past half century. Korea＇s growth experience confirms the prediction of a ＂conditional convergence＂ theory. Cross-country regression further suggests that Korea＇s strong catch-up to the USA is also attributable to its favorable growth factors such as strong investment, lower fertility, greater trade openness, and improvements in human resources and rule of law. However, as Korea catches up to the USA and its steady-state level in per worker output, it will be subject to a growth slowdown unless improvements are made in those growth factors. While manufacturing-oriented and export-oriented development has served Korea＇s success well, poor productivity performance in the services sector has hampered overall productivity growth, Korea＇s experience implies that China＇s potential growth rates are likely to slow in the coming decades due to the convergence effect and with the rebalancing toward a domestic consumption and services-based economy. China needs to upgrade its rule of law, reform state-owned enterprises and improve productivity, particularly in its services sector, to sustain strong growth.

关键词： China convergence economic growth Korea structural change

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Current rehabilitation medicine in Japan,from a viewpoint of education system at medical schools

Current rehabilitation medicine in Japan,from a viewpoint of...

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中国康复医学会第四届会员代表大会暨第三届中国康复医学学术大会

作者： Fumio ETO Professor of Rehabilitation Medicine Graduate School of MedicineThe University of Tokyo Director of Central Rehabilitation ServiceThe University of Tokyo Hospital

A market of rehabilitation service is rapidly expanding in health care field, while developemt of edu-cation and training system for its professionals may vary in every country with their inherent socioeco-nomic and cultural background. The department of medicine and physical therapy was established at theUniversity of Tokyo Faculty of Medicine ln 1926. Since then, no departemnt of physical medicine hasbeen recognized officially in other Japanese medical schools. The Japanese Association of RehabilitationMedicine(JARM)was founded in 1963, when the University of Tokyo Hospital set up a small division ofcentral rehabilitation service. Development of rehabilitation medicine was firstly influenced by orthopedicsurgery, not physical medicine in Japanese medical schools.

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Transmission of Pulmonary and Septicemic Plague Among Marmots

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中华医学杂志 1916年第3期2卷 56-63页

作者： Wu LIEN-TEH FREDERICK EBERSON M.A.(Columbia) M.S.(Iowa). director and Chief Medical Officer Bacteriologist North Manchurian Plague Prevention Service

The question of plague transmission among marmots was brought up at the time of the historic epidemic of pneumonic plague which raged in Manchuria and Northern China during the winter of 1910-1911. The tarbagan (Arctomys bobac) was suspected of having played a part in the transmission of the disease, yet no experimental evidence was brought

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3G Bet

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Beijing Review 2006年第8期49卷 36-37页

作者： DAN STEINBOCK the ICT research director of the India

Since the late 1990s, Chinese mobile players have caught up rapidly with cutting-edge mobile services, while the Chinese marketplace has become an R&D hub for multinational companies and a test laboratory for large-scale ad campaigns by global marketers. As China prepares to enter the third-generation (3G) industry, it is faced with both great challenges and great opportunities. Scale and mobile services In late summer 2002, Coca-Cola ran a short message service (SMS) ad campaign,

关键词： WCDMA Eu In

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国际基础产业:危机中被忽视的问题(英文)

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产业经济评论（山东） 2005年第1期4卷 84-101页

作者： Sanford Berg Distinguished service Professor and director of the Public Utility Research Center University of Florida

本文分析了影响基础设施投资和公用事业运行绩效的因素,认为规制者一般可采取两种直接管制措施:治理结构设计和规制政策(或者激励政策),二者会影响到基础设施产业及公用事业的运转和绩效。除此之外,还有其他因素会影响到公用事业部门的... 详细信息

本文分析了影响基础设施投资和公用事业运行绩效的因素,认为规制者一般可采取两种直接管制措施:治理结构设计和规制政策(或者激励政策),二者会影响到基础设施产业及公用事业的运转和绩效。除此之外,还有其他因素会影响到公用事业部门的结构、行为和绩效,包括一国的制度状况、规制当局的经验、对风险的认知水平及产业状况。此外,公司治理结构也决定了私人部门和公共部门提供信息的方式以及他们对激励规制措施的反应方式,因而在一定程度上也影响着上述部门的结构、行为及绩效。规制政策的合理性和可信性取决于基础设施产业的绩效在多大程度上与一个国家的现实目标相符合。对基础设施产业发展这样的复杂问题尚没有一个简单的解决办法,但是合理的对外政策(如注重引进外资)也许会对一个国家基础设施产业的发展大有裨益。

关键词：基础设施投资治理规制政策

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Confidential machine learning on untrusted platforms:a survey

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Cybersecurity 2021年第1期4卷 461-479页

作者： Sharma Sagar Chen Keke Northwestern Mutual Data Science Associate Professor director of Trustworthy and Intelligent Computing Lab Department of Computer Science Marquette University Milwaukee WisconsinUSA HP Inc. USA

With the ever-growing data and the need for developing powerful machine learning models,data owners increasingly depend on various untrusted platforms(e.g.,public clouds,edges,and machine learning service providers)for scalable processing or collaborative ***,sensitive data and models are in danger of unauthorized access,misuse,and privacy compromises.A relatively new body of research confidentially trains machine learning models on protected data to address these *** this survey,we summarize notable studies in this emerging area of *** a unified framework,we highlight the critical challenges and innovations in outsourcing machine learning *** focus on the cryptographic approaches for confidential machine learning(CML),primarily on model training,while also covering other directions such as perturbation-based approaches and CML in the hardware-assisted computing *** discussion will take a holistic way to consider a rich context of the related threat models,security assumptions,design principles,and associated trade-offs amongst data utility,cost,and confidentiality.

关键词： Confidential computing Cryptographic protocols Machine learning

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China Satellite 2004 Conference Broadband DVB-IP/RCS Over Satellite

China Satellite 2004 Conference Broadband DVB-IP/RCS Over Sa...

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2004中国卫星应用大会

作者： Ong Wee Cheong Deputy director

＜正＞Today,DVB-IP is the de facto standard for broadband communications over satellite and such systems clearly demonstrated their greatest cost-effectiveness by matching the asymmetric nature of Internet traffic where supporting 45Mbps or above bandwidth multicast to multiple POPs with significantly greater data rates available for various key *** is definitely and proven as the most cost effective solution to the *** sharing especially for customers who need to reach multiple remote *** is the ideal solution when the remote sites require a common set of data,such as popular web sites,or when the remote sites use the bandwidth at different *** DVB-IP opens up a whole new horizon for traditional broadcasters to deliver more than just television signals and *** service provides an opportunity for broadcasters,ISPs and corporations to collaborate and deliver premium Internet content and applications such as interactive streaming media,long distance e-learning,online banking and even e-mail,to audiences in the region that do not have easy access to the Internet.

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