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2009 IEEE International Symposium on IT in Medicine & Education(ITME2009)

作者： Neil Y.Yen Martin M.Weng Louis R.Chao Department of Computer Science and Information Engineering Tamkang University

The development of assessment management system has been discussed for a long *** motivation always focuses on the evaluation of learners’ ability or on the difficulties of *** common examination content could be composed by text or simple figures,and the assistant functionalities could also be developed to meet the individual *** these functionalities couldn’t interoperate with each others in this situation,and the text content isn’t enough to represent the examination *** this paper,we proposed a novel system architecture to make interoperability realizable based on web service technologies then we also tried to integrate the multimedia streaming resources into our MAMS （MINE Assessment management System）.Through this architecture,we could easily integrate external functionalities without redeveloping the ***,our MAMS could utilize the streaming techniques to provide multimedia information to users.

关键词： Streaming media Electronic learning Computer aided instruction Technology management Internet Testing Computer architecture Multimedia systems Resource management management training

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Effectiveness in Group Facilitation training in the Hospitality Industry: A Case Study

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Journal of Tourism and Hospitality management 2021年第1期9卷 26-45页

作者： Fernando Cardoso Sousa Ileana Pardal Monteiro Carla Machado APGICO(Portuguese Association for Creativity and Innovation) LouléPortugal University of the Algarve Faro APGICO LouléPortugal

This paper aims at demonstrating that an acceptable level of performance as a group facilitator can be achieved byhospitality industry managers in a 35-hour course, to a maximum of fourteen trainees, experienced in groupleadership but not in small-group facilitation or large-group coordination. Based on a six-step model fororganizational intervention, the course was run in co-facilitation, using the effect of demonstration, modelling, andobservation to improve performance at individual level. The course represents a mix of organizational behaviourand human resources management that has proved to be effective in preparing managers to improve organizationalinnovation and accelerate change in companies. Each step produced outputs, namely three innovation *** rated the course in every item of an extensive questionnaire as Good and Very Good, except theintroduction (pre-consult), which was considered “too theoretical”. Therefore, the course model proved to beadequate for the preparation of managers as coaches for organizational innovation in the hospitality industry. As tofuture developments, they will have to do mostly with the functioning of a matrix structure in the hospitality industry,so that the whole approach may have a full impact on the company.

关键词： organizational innovation organizational change matrix organizations management training organizational intervention group facilitation

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