Key Crowdsourcing Technologies for Product Design and Development

作     者：Xiao-Jing Niu Sheng-Feng Qin John Vines Rose Wong Hui Lu 

作者机构：School of Design Northumbria University Newcastle Business School Northumbria University 

出 版 物：《International Journal of Automation and computing》 (国际自动化与计算杂志（英文版）)

年 卷 期：2019年第16卷第1期

页      面：1-15页

核心收录：

学科分类：12[管理学] 1201[管理学-管理科学与工程(可授管理学、工学学位)] 08[工学] 0802[工学-机械工程] 0701[理学-数学] 0811[工学-控制科学与工程] 0812[工学-计算机科学与技术（可授工学、理学学位）] 

基　　金：supported by the China Scholarship Council and State Key Laboratory of Traction Power at Southwest Jiaotong University (No. TPL1501) 

主　　题：Crowdsourcing technologies product design and development(PDD) communication information sharing design evaluation feedback 

摘      要：Traditionally, small and medium enterprises(SMEs) in manufacturing rely heavily on a skilled, technical and professional workforce to increase productivity and remain globally competitive. Crowdsourcing offers an opportunity for SMEs to get access to online communities who may provide requested services such as generating design ideas or problem solutions. However, there are some barriers preventing them from adopting crowdsourcing into their product design and development(PDD) practice. In this paper, we provide a literature review of key crowdsourcing technologies including crowdsourcing platforms and tools, crowdsourcing frameworks,and techniques in terms of open call generation, rewarding, crowd qualification for working, organization structure of crowds, solution evaluation, workflow and quality control and indicate the challenges of integrating crowdsourcing with a PDD process. We also explore the necessary techniques and tools to support the crowdsourcing PDD process. Finally, we propose some key guidelines for coping with the aforementioned challenges in the crowdsourcing PDD process.