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TOWARDS REAL-TIME CUSTOMIZED MANAGEMENT OF SUPPLY AND DEMAND CHAINS

Systems Science and Systems Engineering 2004年第3期13卷 257-278页

作者： JamesM.TIEN AnanthKRISHNAMURTHY AliYASAR DepartmentofdecisionSciencesandEngineeringSystemsRensselaerPolytechnicinstitute 110EighthSt.TroyNewYork12180USA

Our focus herein is on developing an effective taxonomy for the simultaneous and real-timemanagement of supply and demand *** specifically,the taxonomy is developed in terms ofits underpinning components and its research *** a components perspective,we first considerthe value chain of supplier,manufacturer,assembler,retailer,and customer,and then develop aconsistent set of definitions for supply and demand chains based on the location of the customer orderpenetration *** a research perspective,we classify the methods that are employed in themanagement of these chains,based on whether supply and/or demand are flexible or ***,our taxonomy highlights a very critical research area at which both supply and demandare flexible,thus *** management of supply and demand chains sets the stagefor mass customization which is concerned with meeting the needs of an individualized *** and real-time management of supply and demand chains set the stage forreal-time mass customization(e.g.,wherein a tailor first laser scans an individual's upper torso andthen delivers a uniquely fitted jacket within a reasonable period,while the individual is waiting).Thebenefits of real-time mass customization can not be over-stated as products and services becomeindistinguishable and are co-produced in real-time,resulting in an overwhelming economicadvantage.

关键词： Value chain supply chain demand chain taxonomy real-time management mass customization information and decision technologies services

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