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Leadership and Top management Influence on total quality management Implementation in the Ghanaian Construction Industry

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Journal of Building Construction and Planning Research 2024年第2期12卷 37-51页

作者： Ansah Samuel Kwame Tekpe Emmanuel Ametepey Simon Ofori Department of Construction Technology and management Cape Coast Technical University Cape Coast Ghana Department of Building Technology Koforidua Technical University Koforidua Ghana

This study aims to determine the key and underlying Leadership and Top management (LTM) factors that have a significant impact on sustaining the implementation of total quality management (TQM) within the construction industry in Ghana. The research methodology employed in this study was a quantitative technique. Questionnaires were distributed to 641 participants within construction industry in Ghana. Questionnaires retrieved for the analysis were 536. Three steps approached were used for the data analysis. These include Exploratory Factor Analysis (EFA), Confirmatory Factor Analysis (CFA), and Structural Equation Modeling (SEM) analysis. After conducting the EFA and CFA, SEM was also used to analyze the construct validity. The SEM analysis helps to determine four key indicator variables for the leadership and top management construct. These include Leadership/Top management approach to employees’ management, Leadership/Top management understanding of TQM, Leadership/Top management empowerment of employees to resolve quality issues, and Leadership/Top management endorsement of TQM. All the four indicator variables were found to be good of fit and closely associated with the dependent variable. The study adds to the body of knowledge by using EFA, CFA and SEM techniques to establish key leadership and top management factors affecting TQM implementation in Ghana’s construction industry. The findings in general suggested that leadership and top management factors identified have a direct positive impact on sustaining TQM implementation in the Ghanaian construction industry. Consequently, the leadership and top management factors identified in this study can help improve TQM in the Ghanaian construction industry.

关键词： Construction Industry Leadership Top management total quality management

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total quality management in the Hospital Area and Its Contribution to Patient Safety

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Journal of Statistical Science and Application 2016年第4期4卷 190-195页

作者： Marcia Galdino Pereira Angelo Maia Cister

Objective： This study deals with the emergence of total quality management and its start in the hospital area, as well as its connection to the patient safety issue, introducing the use of quality tools as the ＂cause and effect diagram＂, brainstorming, flowcharts for analysis of adverse events and a financial analysis of the impact that adverse events cause in an institution. Methods： We used a literature review through consultation with research sources as Scielo, Medline, Fiocruz - Proqualis, as well as access to books and websites on the subject. Conclusion： With the increasing need to provide hospital care quality, total quality management in the hospital area has much to contribute to reach an even better service and safe, helping to mitigate the adverse events through use of tools such as ＂cause and effect diagram＂, brainstorming and flowcharts, where the occurrence of events involving patient safety resulted in large losses of hospital costs.

关键词： total quality management quality safety adverse event.

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The Impact of total quality management on Health Services Improvement, Sana’a Hospitals, Yemen (2017-2020)

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E-Health Telecommunication Systems and Networks 2022年第3期11卷 109-130页

作者： Khaled Abdoh Almuntaser Ali Bakery Moussa Addeeb Abdulwahed Al-Serouri Saud Mughalles Yasser Ghaleb Sana’a Health Office Ministry of Public Health and Population Sana’a Yemen Omdurman University-Sudan Omdurman Sudan Yemen Field Epidemiology Training Program Ministry of Public Health and Population Sana’a Yemen

Background: total quality management (TQM) plays a major role in quality health services improvement. The aims of the study are to identify the concepts of total quality management in health institutions to know the nature of the relationship between the application of TQM and improving the quality of health services in Sana’a Governorate. Method: This applied research is a descriptive cross-sectional study in which the TQM of 13 affiliated Sana’a Governorate hospitals during “2017-2020”, were evaluated based on self-administered questionnaires. Data were collected by questionnaires including demographical variables, TQM dimensions variables. Data were analyzed by using SPSS version 16. Results: A total of 281 users 98.6% had responded. The employee’s responses for sixth study dimensions were the top manager’s commitment (TMC) 80.46%, customers focusing CF 81.55%, continuous improvement (CI) 82.32%, training (T) 71.51%, and strategic planning of the quality (SPQ) 74.76%, health services quality improvement (HSQI) 74.25%. There is a strong relationship between TQM and HSQI. There is no relationship between demographic factors gender, profession, years of experience, except age with TMC, T, HSQI, qualification with the TMC, CI, T, HSQI and job with all study variables. Conclusion: The application of TQM at hospitals in quality of health services improvement has several challenges, lacking staff experience and lacking leadership support, weakness of the training, customers focusing, continuous improvement, and strategic planning of the quality. Therefore, benefiting from the experiences of leading hospitals in implementing total quality management programs by sending some cadres to these hospitals for training and gaining experience or by hosting experienced cadres to conduct training courses is recommended.

关键词： total quality management quality Health Service Improvement Hospital Yemen

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Study on the Teaching total quality management of management Postgraduate

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International Journal of Plant Engineering and management 2018年第1期23卷 1-6页

作者： ZHANG Shu-juan REN Miao AN Pei ZHOU Xing School of management Northwestern Polytechnical University

With the rapid development of postgraduate education in management in China, the traditional teaching quality management mode can not meet the diversity demands to the high-level management talents in nowadays society. In this paper, the total quality management is introduced into the quality management of postgraduate education in colleges and universities, capacity requirements of management postgraduate is investigated from two perspectives of enterprises and students, the whole operating model is explored as well.

关键词： postgxaduate in management teaching quality management total quality management

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STUDY ON THE INTEGRATION OF GREEN MANUFACTURE AND total quality management

STUDY ON THE INTEGRATION OF GREEN MANUFACTURE AND TOTAL QUAL...

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International Technology and Innovation Conference 2006

作者： YU Zhonghua WANG Zhaowei Department of Mechanical Engineering Zhejiang University Hangzhou 310027 China

＜正＞The background and characteristics of green manufacturing （GM） and total quality management （TQM） are briefly described in the paper. And then, the relationship between green manufacturing and total quality management is discussed from different points of view. Finally, the integration of GM and TQM is illustrated from aspects of strategy, tactics and operation.

关键词： Green manufacturing total quality management comparative study integration.

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STUDY ON THE INTEGRATION OF GREEN MANUFACTURE AND total quality management

STUDY ON THE INTEGRATION OF GREEN MANUFACTURE AND TOTAL QUAL...

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2006年中国机械工程学会年会暨中国工程院机械与运载工...

作者： YU Zhonghua, WANG Zhaowei Dept. of Mechanical Engineering, Zhejiang University, Hangzhou, China

The background and characteristics of green manufacturing(GM) and total quality management(TQM) are briefly described in the paper. And then, the relationship between green manufacturing and total qua

关键词： Green manufacturing total quality management comparative study integration.

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The Remote Monitoring System of Material quality Based on total quality management

The Remote Monitoring System of Material Quality Based on To...

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第二届亚太地区信息论学术会议

作者： Shifeng LIU Yan LIANG Jiarui HAN School of Economics and management Beijing Jiaotong University Beijing China

According to the actual situation of material quality management in a large oilfield of China,this paper builds the remote monitoring system of material quality based on the material quality management *** theory of total quality management,the concept of forwarding monitoring and controlling,the method of quantitative assessment and the means of information technology are applied in this ***,this paper constructs a "three-dimensional structure" monitoring and evaluating model of the material ***,according to the monitoring and evaluating model,this paper designs and develops the monitoring and evaluation information system,which provides a means of information *** theories and ideas will be implemented as a management tool through the building of the remote monitoring system of material *** monitors the material quality of the whole process comprehensively to promote better management of the material quality in oil field.

关键词： total quality management forward monitoring the monitoring and evaluating model of the material quality the monitoring and evaluation information system

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Chinese university comprehensive quality management --Based on the British University of Wolverhampton

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International English Education Research 2017年第5期 48-50页

作者： SUN Min Shanghai University of Engineering Science China Shanghai

China＇s popular education model and the pressure caused by various educational institutions have prompted some colleges and universities in China to carry out the reform of teaching quality. Through the research on the quality management problems, combined with the British University of Wolverhampton experience to explore the necessity of Implementation of total quality management in Chinese universities and main measures.

关键词： total quality management management model Reform

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management Accounting and Its Relevance in Harm Reduction Programmes:A case of Needle Syringe Exchange Programme

Management Accounting and Its Relevance in Harm Reduction Pr...

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APMAA 2012 Annual Conference management Accounting: The Optimization of management Control

作者： Sharifah Fadzlon Abdul Hamid Wee Shu Hui Normah Omar Suzana Sulaiman Norhazeera Mohd Zan Nur Shahida Ab Fatah Accounting Research Institute（ARI） and Faculty of Accountancy Universiti Teknologi MARA （UiTM）

This paper is a result of a collaborative project with INFORMM1 to study the costs associated with harm reduction. Harm reduction is a way of dealing with behavior that damages the health of the persons involved and their community. Many individuals acquire these damaging behaviours（for example,smoking, drinking too much alcohol, practicing un-safe sex and drug abuse） well aware of the adverse consequential effects on their health.. Needle Syringe Exchange Programme（NSEP） is one such harm reduction programme recommended by the WHO to the Ministry of Health in Malaysia in 2005 and has produced encouraging *** the concept of of total quality management(TQMinvolved in harm reduction programmes. The main principle of TQM with its emphasis on the cost of prevention is highly relevant in harm reduction programmes, with their similar emphasis on ‘prevention is better than cure’. Hence, this management accounting model which the team term the 4Cs（currently in the process of being trademarked） is highly relevant and applicable in any harm reduction programme.

关键词： total quality management 4Cs harm reduction NSEP

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AN ORGANIZATIONAL CULTURE FOR quality THROUGH EMPOWERMENT management

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Transactions of Nanjing University of Aeronautics and Astronautics 1998年第1期15卷 136-140页

作者： Chu K F Department of Manufacturing Engineering,The Hong Kong Polytechnic University Hung Hom, Kowloon, Hong Kong 香港理工大学制造工程系

total quality management (TQM) is of strategic significance in winning the required edge for manufacturers in Hong Kong to survive in the ever increasingly competitive market. Mere capitalization on the cheap availability of labour and land in the China's Mainland for competitiveness is no longer viable because of the emergence of new competitors in particular those in Asia countries. TQM aiming for continuous improvements is the key for profitability growth and long run competitiveness. Over emphasis in the “hardware” for quality improvement without the complementation of it with the cultivation of the “software” for its implementation will not only delay the real implementation of real TQM but may also result in catastrophic failure of the organization in the face of rapid changes in demand and expectations of customers. An organizational culture for quality improvement through management empowerment is believed to be fruitful in helping the Hong Kong manufacturers to win the uphill battle for their well being and even survival in the world competition.

关键词： total quality management management empowerment organizational culture quality improvement

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