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COMPSTAT: An Effective Results-Based Public Management Strategy?

COMPSTAT: An Effective Results-Based Public Management Strat...

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2007 International Conference on Public Administration（ICPA 3rd）

作者： WEN Xuan-yu Byron E.PRICE Rutgers University Newark USA

Since 1990s, advocated by the proponents of NPM （New public Management）, private sector management techniques and strategies have been introduced and adopted in governments in the U.S and around the world. It is believed that techniques and strategies such as computerized information system, performance measurement, results-based strategic management and organizational decentralization can cure the pathologies of public bureaucracy, improve government efficiency, effectiveness, and restore public trust toward government. After 10 years’ adoption and implementation, systematic reflection and evaluation on the effectiveness of those techniques and strategies are emerging. In this article, COMPSTAT, a goal oriented, results based, strategic management system initiated and adopted in the New York Police Department （NYPD） and "the most successful manifestations and applications of the tenets of NPM", is examined. After introducing its history, its philosophy and principles, and its constitutive elements, controversies over COMPSTAT such as its paradigmatic status, its effectiveness, i.e., its actual contribution to the dramatic crime reduction in NYC and its management scandals, are presented and discussed. At the end, suggestions for the further improvement of COMPSTAT are provided. It is revealed that though with great potentials, without scrutiny, deliberation and scrupulous implementation techniques and management strategies recommended by NPM do not necessarily achieve what it is supposed to achieve in public sector.

关键词： COMPSTAT NPM Information technology Strategic management policing innovation

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