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A one-stop logistic services FRAMEWORK SUPPORTING GLOBAL SUPPLY CHAIN COLLABORATION

Journal of Systems Science and Systems Engineering 2016年第2期25卷 229-253页

作者： Amy J.C. Trappey Charles V. Trappey Sandy W.C. Chang W.T. Lee Tun Nien Hsu Department of Industrial Engineering and Engineering Management National Tsing Hua University Hsinchu Taiwan China Department of Management Science National Chiao Tung University Taiwan China Technology Center for Service Industries Industrial Technology Research Institute Taiwan China

A global enterprise must continuously improve the efficiency of logistic operations between supply chain collaborators. Integrating logistic services, resources, and necessary information flows in the supply chain to ensure efficiency and efficacy is critically important to these companies. Global logistic service companies face challenges from their clients to provide logistic services that are cost effective, accurate, and seamlessly integrate material, information and cash flows. In this research, an improved framework for one-stop logistic services is systematically designed, analyzed, and evaluated. The one-stop logistic service framework, defmed in four models, is developed to provide enterprises with integrated and comprehensive services within the global supply chain context. The levels of service importance are assessed using a four categories questionnaire. This research provides a case study of the implementation of one-stop logistic services in the distribution industry and demonstrates the framework operating under different demand conditions. Finally, system dynamics causal evaluation is used to evaluate the advantages of the logistic service framework.

关键词： one-stop logistic services logistic management supply chain management system dynamics modeling

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