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Behavioral Intention to Continue Using a library mobile app

Computer Systems Science & Engineering 2023年第7期46卷 357-369页

作者： X.Zhang H.Liu Z.H.Liu J.R.Ming Y.Zhou School of Management Wuhan Institute of TechnologyWuhan430205China Department of Business Administration and Management Hungarian University of Agriculture and Life SciencesGodollo2100Hungary

To meet the needs of today’s library users,institutions are developing library mobile apps(LMAs),as their libraries are increasingly intelligent and rely on deep *** paper explores the influencing factors and differences in the perception of LMAs at different time points after a user has downloaded an LMA.A research model was constructed based on the technology acceptance model.A questionnaire was designed and distributed twice to LMA users with an interval of three months to collect dynamic *** analysis was based on structural equation *** empirical results show that the perceived ease of use,the perceived usefulness,the social influence,and the facilitating conditions affected the users’behavioral intention,but their impacts were different at different *** the usage time increases,the technology acceptance model is still universal for understanding the user perception of *** addition,two extended variables(social impact and convenience)also affect the user’s behavior *** behavior is dynamic and changed over *** study is important both theoretically and practically,as the results could be used to improve the service quality of LMAs and reduce the loss rate of *** findings may help the designers and developers of LMAs to optimize them from the perspective of a user and improve the service experience by providing a deeper understanding of the adoption behavior of information systems by LMA users.

关键词： library mobile app user perception behavioral intention technology acceptance model information system adoption

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