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Internet of Things Supported Airport Boarding System and Evaluation with Fuzzy

Intelligent Automation & Soft Computing 2023年第3期35卷 2687-2702页

作者： tolga memika Tulay Korkusuz Polat Sakarya University Sakarya54054Turkey

The existing systems sustained with the investments made require more automation and digital transformation with the continuous advancement of *** aviation industry is a sector that is open to more automation and digi-tal transformation,mainly because of the intense competition and the analysis of a large variety of *** long duration of operations in current airline processes and some processﬂows cause customer dissatisfaction and cost *** this study,the boarding process,which is one of the operational processes of airline transportation and is open to improvement,was *** classical boarding process has been redesigned using Internet of Things technology a model called Boarding 4.0 was *** Boarding 4.0,it is aimed to design a process where passengers can take their time before boarding more efﬁ*** the study,the sub-processes of the Boarding 4.0 model,other processes that the sub-processes interact with,their activities,and data exchange passenger move-ments during the activities are explained in *** to the classical boarding process and Boarding 4.0 with the fuzzy ahp technique,it has been shown that boarding 4.0 is more advantageous and passenger movement times can be reduced during *** a result of the evaluation made with the fuzzy ahp,it was determined that boarding 4.0 is more advantageous than the classical boarding *** addition,when the total time of the sub-activities in the board-ing process is calculated,boarding activities for a passenger take 50 min with the classic boarding process and 20 min with Boarding ***,when Boarding 4.0 is used,the passenger gains 30 ***,when the calculation is made concerning the airport’s current capacity,two passengers are hosted with the clas-sical boarding process,whileﬁve passengers are hosted with Boarding *** acquisition is signiﬁcant for airports in terms of efﬁcient use of resources.

关键词： Intelligent airport internet of things boarding system process management model fuzzy ahp

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