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Emergency department overcrowding:causes and solutions

Emergency and Critical Care Medicine 2023年第4期3卷 171-176页

作者： Ahmet Butun Elif Ece Kafdag Hilal Gunduz Vedat Zincir Mehmet Batibay Kubra Ciftci Dilan Demir ramazan bayram Elanur Yigit Department of Nursing Faculty of Health SciencesMardin Artuklu UniversityMardinTurkey

Background:Emergency department(ED)overcrowding is among the biggest and most important problems experienced by ED *** number of ED visits is on the increase and remains an unresolved *** department overcrowding has become an important problem for emergency care services *** is a relationship between overcrowding and patients’negative experi-ences of using ED and therefore reporting reduced patients’*** study aimed to identify the causes of ED overcrowding,de-termine the reasons for people’s use of EDs,and develop solutions for reducing ED ***:This study used quantitative methods using a descriptive *** participants were patients who visited the ED.A questionnaire was administered to 296 participants between December 2021 and February *** study included 5 different hospitals in *** data were analyzed using descriptive ***:This study identified the most common presenting medical problems in the ED and why patients used the *** for using the ED included patients perceiving their condition as really urgent(62.8%),the ED being open for 24 hours(36.1%),and receiving faster care in the ED(31.4%).This study also developed recommendations for alleviating ED ***:This study identified causes of ED overcrowding and some solutions for alleviating the *** department over-crowding should be perceived as an international problem,and initiatives for solutions should be implemented quickly.

关键词： Attendance Causes Emergency departments Overcrowding Solutions Visits

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