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Training for Tourism Companies Staff Against Human Trafficking

Chinese Business Review 2012年第9期11卷 839-848页

作者： Lucia Varra ilaria prisco University of Florence FlorenceItaly

Human trafficking, involving mostly women and children, is closely related to the tourism businesses, because traffickers use often through their complicity, which including various companies： airports, trains, hotels, etc.. This work1 aims to analyze the effectiveness of training as a tool for monitoring and preventing this crime. After data and information collecting on the issue of human trafficking and links with the tourism industry, we analyzed the main training toolkits provided by organizations which deal with the prevention and monitoring of this phenomenon, two questionnaires were built and sent： the first questionnaire was sent to 136 organizations that are training for the staff of tourism companies; it aims to detect the educational needs that the organizations want to satisfy, the educational target, teaching techniques, and the results obtained with the training; the second questionnaire was sent to 495 companies who participating in the courses, explores the motivations, the educational objectives, and results related to the training received. Through this work, the authors only present the first results obtained during the first phase, involving the point of view of seven organizations offering training courses. The answers provided by the companies show that the learning targets have been fully achieved, in particular with regard to raising awareness on the issue. Still, some gaps with regard to the support that the training may offer in the development of new attitudes and skills to prevent and monitor the phenomenon. The course contents and teaching techniques used appear to be consistent with the objectives. All of the organizations interviewed carried out the evaluation of the course learning demonstrate how companies training participants are satisfied with the results, especially in terms of knowledge and skills to contribute to the prevention of an increasing phenomenon, while less significant are the advantages about the decrease of concret

关键词： human trafficking social development stafftraining sustainable tourism

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