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Knowledge, attitude and practice of healthcare workers concerning Crimean-Congo hemorrhagic fever in Western Iran

Asian Pacific Journal of Tropical Biomedicine 2016年第6期6卷 546-550页

作者： mojtaba salimi Abbas Aghaei Afshar mojtaba Limoee Soraya Babakhani Omid Chatrabgoun Ahmad Ali Hanafi-Bojd Gidiglo Godwin Nutifafa Department of Medical Entomology & Vector Control School of Public HealthTehran University of Medical Sciences (TUMS) Department of Health Promotion and Network Expansion Health DeputyKermanshah University of Medical Sciences Leishmaniasis Research Center Kerman University of Medical Sciences Departments of Public Health and Health Research Center Kermanshah University of Medical Sciences Department of Mathematical Statistics and ProbabilityMalayer University Department of Medical Entomology & Vector Control School of Public HealthInternational CampusTehran University of Medical Sciences

Objective: To determine the knowledge, attitude and practice of healthcare workers in Kermanshah Province about Crimean-Congo hemorrhagic fever(CCHF).Methods: This study was conducted in 2014 on healthcare personnel in different job categories including physicians, nurses, midwives, laboratory staff and network health staff of Kermanshah Province by direct ***: A total of 367 respondents who had more than 5 years of experience in their jobs were interviewed. Among them 91% of physicians and nurses, 97% of midwives and health workers and 96% of laboratory staff stated that they had not been confronted with CCHF patients so far. Regarding knowledge, 76% of physicians, 78% of nurses, 77% of midwives and 58% of laboratory staff believed that the disease is remediable. Most of the interviewed participants stated that the disease pertains to people who are in close contact with domestic animals, but they did not consider their own occupations as one of the risk factors. More than 70% of the respondents believed that the disease may exist in the province or their work field. Generally, the knowledge about CCHF was inadequate, with nurses having the lowest level of ***: Knowledge of Kermanshah healthcare staff about CCHF was poor,especially nurses in a high risk job category. Therefore, it is necessary to conduct specific training programs for the disease identification, transmission, prevention, and treatment as well as the use of personal protection and safety devices.

关键词： Crimean-Congo hemorrhagic fever Healthcare worker Knowledge Iran

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A Descriptive-Correlation Research to Explain Potential of BPR

引用

Chinese Business Review 2011年第7期10卷 516-525页

作者： mojtaba Pour salimi Ferdowsi University of Mashhad （FUM） Mashhad Iran

Increases in consumer requirements for both product and service efficiency and effectiveness have resulted in business process reengineering （BPR）. The re-engineering of business processes is concerned with fundamentally rethinking and redesigning business processes to obtain dramatic and sustaining improvements in quality, cost, service, lead-times, outcomes, flexibility and innovation （Hammer ＆ Champy, 1993）. Nowadays, banking industry has reduced structural barriers to competition in domestic markets by abolishing interest rates ceilings on deposits and lending by financial intermediaries in the world. Iran also has not been expected. According to the government＇s decision, the interest rate is going down to be around 9% （before： 22%, and right now： 15%）, and this decision is very risky for the banks in Iran. On these reasons cited above, the banks should employ some strategies to solve their problems. It is because the customers have a vital and key role in this sector, and the banks are dependent to them, 13PR is one strategy to help them in this competitive situation. BPR implementation can provide them, to survive in this better customer service, as well as improvement and management of customer expectations satisfaction and loyalty （Winer, 2001）. This study is a descriptive-correlation research to explain effect of BPR on strengthening of banking sector, focus on customer satisfaction as potential of I^PR. The focus of attention with such applications is customer satisfaction. In this research, a questionnaire was developed containing 18 items each items employed a 7-piont instrument developed to find existent relationship between BPR implementation and customer satisfaction, relationship between employee＇s productivity and efficiency and satisfaction level of customer and also effect of information technology on accomplishment of BPR. In order to validate the instrument, validity and reliability tests were performed and to get reliability. Alpha kronbakh ha

关键词： business process r-engineering banking

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