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Study of Consistency of Needs and Attitudes of Pharmacists towards Consumers/Patients in Retail Pharmacies in Georgia

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Journal of Pharmacy and Pharmacology 2021年第9期9卷 308-311页

作者： eka pruidze Tamaz Chumburidze Nana Dugashvili Department of Social and Clinical Pharmacy Tbilisi State Medical UniversityTbilisiGeogia

Background:The demand for the pharmaceutical services in retail pharmacies has increased over the last *** aim of the study is to study the requirements of patients/customers in a modern changing environment to ensure that appropriate pharmaceutical care is provided to increase customer loyalty while taking into account the concept of pharmaceutical *** study also examined the competence and attitudes of pharmacists in pharmaceutical care to meet the patient’s ***:The study was conducted in December 2020.526 patients/pharmacy customers and 1,309 pharmacists participated in the study,via the online *** were presented with questions such as“I visit pharmacy to buy products”and used 3 or 5-point scale to indicate their ***:When choosing a pharmacy,the costumers/patients prioritize:the quality of pharmaceutical services,speed of service,assortment,competence of the pharmacist and the price of the products;while receiving pharmaceutical care,customers want pharmacists to be oriented on them,to be professional and communicate in an understandable *** pharmaceutical care,the pharmacists’visions and attitudes are consistent and meet with costumers’***:In Georgia,the pharmacy is no longer perceived as just a place to buy a medication,but 50%of customers go to the pharmacy to purchase cosmetic and hygiene *** patient/costumer expectations tend to increase the speed and quality of pharmaceutical *** the risks of the patients,it is recommended to expand the modern approaches-new technologies and online services to improve/accelerate the processes in retail pharmacies.

关键词： Pharmaceutical care Community Pharmacy services Patient’s requirement

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A Study of Attitudes toward Pharmaceutical Care during COVID-19 Pandemic in Tbilisi(Georgia)

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Journal of Pharmacy and Pharmacology 2021年第5期9卷 205-209页

作者： eka pruidze Tamaz Chumburidze Nino Nemsitsveradze Tamar Chikviladze Mariam Chrdileli Department of Social and Clinical Pharmacy Tbilisi State Medical UniversityTbilisi 0186Geogia Faculty of Education and Psychology Eötvös Loránd UniversityBudapest 1518Hungary

Background:After the outbreak of COVID-19 in Georgia,the number of patients visiting pharmacies has *** became relevant to research the importance of Pharmaceutical Care inprevention of *** aim of the study was to understand the attitudes of patients and physicians regarding the involvement of pharmacists in prevention of COVID-19,after the spring and autumn waves of pandemic;also,what role can pharmacists take in the future and whether they can transfer Good Pharmaceutical Practice(GPP)to *** also tried to capture overall attitudes towards involving pharmacists in healthcare projects such as population rapid testing and ***:522 patients,1289 pharmacists,and 200 physicians were surveyed regarding their attitudes toward pharmaceutical care during COVID-19 ***:The study found that 82.2%of surveyed patients who visited pharmacy during pandemic bought medication and COVID-19 preventive items(face mask,disinfectants,etc.).Out of the surveyed participants,66.9%of patients and 77.1%of pharmacists believe that recommendations given by pharmacists play an important role in the prevention of *** also revealed that 76.6%of pharmacists and 79.3%of patients agree with the statement,the pharmacist should be able to decide whether to choose over-the-counter medications for a patient or refer the patient to a physician.91.8%of patients and 78.3%of pharmacists believe that during a pandemic pharmacist should provide patients who visit pharmacies with complaints of flu,cold,and fever with Pharmaceutical Care;which is agreed by 41.7%of physicians.63.1%of patients,52%of pharmacists,and 45%of physicians have a positive attitude towards administering rapid testing of COVID-19 by *** desire for pharmacists to be involved in vaccination was expressed most in patients(43.6%),followed by pharmacists(38.7%),and physicians(36.7%).Conclusions:The study showed similar attitudes of patients and pharmacists-Pharmaceut

关键词： Pharmaceutical Care COVID-19 Vaccination Rapid Testing.

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