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A DESIGN FRAMEWORK FOR ONLINE SUPPORT SYSTEMS OF E-GOVERNMEN...

A DESIGN FRAMEWORK FOR ONLINE SUPPORT SYSTEMS OF E-GOVERNMENT IN CHINA

作     者:Shasha Deng~(1 2) Pengzhu Zhang~1 1 Department of Management Information Systems Shanghai Jiaotong University Shanghai 200052 China 2 Department of Computer Science Shanghai University of Electric Power Shanghai 200090 China 

会议名称:《The Ninth International Conference on Electronic Business》

会议日期:2009年

学科分类:12[管理学] 1201[管理学-管理科学与工程(可授管理学、工学学位)] 

基  金:supported by the National Natural Science Foundation of China under Grant 70533030 

关 键 词:Online Support Systems E-government Systems Time-based Competition 

摘      要:正With development of e-government systems,there are many big changes in Chinese government’s ***,the SARS revealed low efficiency is still *** the analysis of the factors affected on the efficiency,we find that traditional DSS is hard to support decision maker and that online support systems may improve the officials’ work effectiveness ***, little attention has been given to the *** this paper,we will discuss the cultural characteristics of Chinese *** then, based on the theory of Time-based Competition in governmental workflow,we summarize the four characteristics of online support systems. Furthermore,we propose the design framework for online support systems(OSS) in context of e-government in China,which consists of three major parts:the single OSS,the collaborative OSS and the mobile *** the detailed function and procedure of the three parts are *** shows that the OSS contributes to developing efficiency in the official decision making.

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