The Product Quality Improvement Evaluation Based on Linguistic Information Processing
会议名称：《2009中国控制与决策会议》
会议日期：2009年
学科分类：12[管理学] 1201[管理学-管理科学与工程(可授管理学、工学学位)] 081104[工学-模式识别与智能系统] 08[工学] 0835[工学-软件工程] 0811[工学-控制科学与工程] 0812[工学-计算机科学与技术（可授工学、理学学位）]
基 金：supported by National Nature Science Foundation under Grant70571041
关 键 词：quality improvement linguistic information AHP Two-tuple linguistic information processing group decision aggregation operators entropy systematic evaluation
摘 要：The product continual quality improvement is the effective approach for the enterprise to enhance its product *** paper introduces a systematic method based on linguistic information processing to evaluate product quality ***,a quality improvement structure model is built,and its evaluation index system is proposed,which is composed of five aspects such as quality stratagem,quality resources,quality capability,and customers’ value and quality *** weights of evaluation indexes are decided by using the analytic hierarchy process ***,the linguistic information from evaluation is transformed into two-tuple linguistic information representation,and the linguistic information of multi-attribute is aggregated to obtain evaluation outcome of the quality improvement at various ***,according recognition degree to the present data from decision-makers,the weights of time are determined with entropy method,and T-TOWA,aggregation operators based on sequential characteristic linguistic information are proposed,and the systematic evaluation result is ***, an example is shown to illustrate above method.