Application of Structural Equation Modelling in Construction Management Research

作     者：Sia Mal Kong Christy Pathrose Gomez Zuhairi ABD. Hamid 

作者机构：Building Division School of Technology Kolej Tunku Abdul Rahman Kuala Lumpur 53300 Malaysia Research Management ＆ Innovation Centre Universiti Tun Hussein Onn Malaysia Parit Raja 86400 Johor Malaysia Construction Research Institute of Malaysia （CREAM） CIDB Malaysia Kuala Lumpur55200 Malaysia 

出 版 物：《Journal of Civil Engineering and Architecture》 (土木工程与建筑（英文版）)

年 卷 期：2010年第4卷第2期

页      面：47-70页

学科分类：02[经济学] 0202[经济学-应用经济学] 020208[经济学-统计学] 07[理学] 081203[工学-计算机应用技术] 08[工学] 0714[理学-统计学（可授理学、经济学学位）] 0835[工学-软件工程] 070103[理学-概率论与数理统计] 0701[理学-数学] 0812[工学-计算机科学与技术（可授工学、理学学位）] 

主　　题：Causal relationships ISO 9001 quality management system registration efforts structural equation modelling. 

摘      要：This paper, based on Deming＇s quality management （QM） theory embodied in ISO 9001, uses structural equation modelling （SEM） in a construction management research. Based on 100 usable responses collected from a nationwide survey carried out from 14th February to 30th May 2008 on all key players in the Malaysian construction value chain, this paper aims to： （a） validate the dimensions of registration efforts to obtain and maintain ISO 9001 certifications; （b） validate the eight QM principles in ISO 9001 for quality management system （QMS） practices; （c） determine the components of organisational improvements experienced as a result of ISO 9001 certifications in terms of company competitiveness, customer satisfaction, and business performance; and （d） investigate the causal relationships among registration efforts, QMS practices, company competitiveness, customer satisfaction, business performance of ISO 9001-certified companies. The knowledge gained from the application of SEM is an important contribution to the body of theoretical literature in QM.