The Patient Satisfaction Scale： Validation of a Portuguese Version in Women Receiving Obstetric Care
The Patient Satisfaction Scale： Validation of a Portuguese Version in Women Receiving Obstetric Care作者机构：Escola Superior de Enfermagem Universidade de Evora Evora 7000-811 Portugal Servigo de Obstetricia Hospital do Espirito Santo Evora 7000-811 Portugal
出 版 物：《Journal of Health Science》 (健康科学（英文版）)
年 卷 期：2014年第2卷第11期
页 面：529-537页
学科分类：12[管理学] 1204[管理学-公共管理] 120402[管理学-社会医学与卫生事业管理(可授管理学、医学学位)] 1004[医学-公共卫生与预防医学(可授医学、理学学位)] 10[医学]
主 题：Nursing obstetric care patient satisfaction instrument development measurement psychometrics.
摘 要：Satisfaction of the obstetric patient is an indicator taken in account in health reports. Previous studies point towards several dimensions. In order to better evaluate health care services, it is curtail to have Portuguese language tools of easy appliance. The aim of the study is to validate the PSS in Portuguese. This is a descriptive study using a convenience sample of ninety one mothers. Participants were primary healthcare clients with children aged of I or less. The analysis regarded sensitivity, reliability, as well as concurrent, discriminant, converging and factorial validity. After Promax rotation, three factors were extracted explaining 82.13% of the variance. Reliability analysis was observed by split-half method showing a Spearman-Brown correlation coefficient of 0.91. Cronbach＇s alpha of the Portuguese PSS total scale and subscales were satisfactory with coefficients between 0.829 and 0.941. Concurrent validity was supported by a continuous variable of support from nurses. Discriminant validity showed in women with a normal vaginal delivery, a higher satisfaction both globally and on the three dimensions. The properties observed at the PSS have shown to be satisfactory. PSS reveals itself as a valid measure of the obstetric client＇s satisfaction.
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