A Requirements Analysis Model Based on QFD

作     者：Nelson K.H. Tang 

作者机构：Operation and Information Management Group Aston Business School Aston University Birmingham B4 7ET United Kingdom 

出 版 物：《Journal of Electronic Science and Technology of China》 (中国电子科技（英文版）)

年 卷 期：2004年第2卷第4期

页      面：87-92页

学科分类：120202[管理学-企业管理（含：财务管理、市场营销、人力资源管理）] 12[管理学] 1202[管理学-工商管理] 

基　　金：Technology Foundation of UESTC(L08011201YF021003) 

主　　题：ERP requirements analysis model QFD BSC VCA 

摘      要：The enterprise resource planning (ERP) system has emerged to offer an integrated IT solution and more and more enterprises are increasing by adopting this system and regarding it as an important innovation. However, there is already evidence of high failure risks in ERP project implementation, one major reason is poor analysis of the requirements for system implementation. In this paper, the importance of requirements analysis for ERP project implementation is highlighted, and a requirements analysis model by applying quality function deployment (QFD) is presented, which will support to conduct requirements analysis for ERP project.