Mobile Business Process Personalization for End Users

作     者：XUE Sida WU Budan CHENG Bo QIAO Xiuquan CHEN Junliang 

作者机构：State Key Laboratory of Networking and Switching TechnologyBeijing University of Posts and Telecommunications 

出 版 物：《China Communications》 (中国通信（英文版）)

年 卷 期：2015年第12卷第12期

页      面：1-12页

核心收录：

学科分类：120202[管理学-企业管理（含：财务管理、市场营销、人力资源管理）] 12[管理学] 1202[管理学-工商管理] 08[工学] 081404[工学-供热、供燃气、通风及空调工程] 0814[工学-土木工程] 

基　　金：supported by the National 973 Programs(Grant No.2013CB329102) the National Natural Science Foundation of China (Grant No.61003067) Key Project of National Natural Science Foundation of China (Grant No.61132001) 

主　　题：users satisfying lightweight innovative interact created engineer aiming repair scenario 

摘      要：Many specified business needs in enterprise context cannot be effectively satisfied using current business process *** phenomenon is called the long tail of business *** addition,more and more business applications need to be accessed from mobile devices such as smartphones by enterprise end *** paper attempts to solve both two challenges above.A lightweight event-driven process model is proposed aiming at satisfying the spontaneous business needs in *** we design an innovative wizard,which works like a tutorial,guiding end users in creating this lightweight process ***,end users are allowed to interact with the process created by themselves on ***,the usability of our approach was evaluated on a small set of users in a real business *** results show that end users can effectively build their personalized business processes using our approach and interact with them in mobile environment.