Quality Criteria for B2C E-Commerce Websites in Brazil
Quality Criteria for B2C E-Commerce Websites in Brazil作者机构：Department Computer Information Systems The University of Jordan Amman Jordan The Department of Management and Economy The Federal University of Lavras Lavras Brazil
出 版 物：《Journal of Software Engineering and Applications》 (软件工程与应用（英文）)
年 卷 期：2013年第6卷第11期
页 面：589-596页
学科分类：1002[医学-临床医学] 100214[医学-肿瘤学] 10[医学]
主 题：B2C Portals Criteria Quality E-Commerce
摘 要：The objective of this study is to compare the ranking of the quality of e-commerce B2C portals in Brazil according to explicit criteria described in the article with the ranking according to the INFO 100 ranking. Theoretical research is first described, followed by the construction of eight self-established criteria of B2C portal quality measures and identification and compilation of requirements used by the I-Best, Opinia, E-bit and other institutes. After that, a portal quality evaluation is made by the web site content analysis;finally, a comparison of the rankings is presented. The obtained results showed that in spite of the lack of knowledge of the criteria adopted by INFO100 [1], there could be agreement with the criteria adopted in this study, because there was agreement with the results for the Ponto Frio portal. Therefore, it was concluded that the eight criteria used in this study can be useful in a quality analysis of B2C electronic portals.
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