Addressing On-board Assaults and Driver Health and Well-Being： A Voluntary Professional Association＇s Approach

作     者：Christopher Lowe Julia Evans 

作者机构：Bus Association Victoria Inc. Australia University of Melbourne Australia 

出 版 物：《Sociology Study》 

年 卷 期：2016年第6卷第11期

页      面：683-692页

学科分类：120202[管理学-企业管理（含：财务管理、市场营销、人力资源管理）] 12[管理学] 083002[工学-环境工程] 0830[工学-环境科学与工程（可授工学、理学、农学学位）] 1202[管理学-工商管理] 07[理学] 08[工学] 09[农学] 0903[农学-农业资源与环境] 0713[理学-生态学] 

主　　题：Voluntary professional association stakeholder perspective agency theory health wellness and safety 

摘      要：This paper provides an account of how a voluntary professional association （or industry representative body） in Victoria, Australia, led a whole-of-industry response to an alarming increase in on-board assaults on bus drivers by passengers, and the resulting impact on drivers＇ health and well-being. Influenced by literature and guided by the results from two commissioned research pieces, the association developed and implemented a five pillar strategy to address these issues. A stakeholder perspective was adopted to develop the strategy in order to ensure high relevance and value by being as inclusive as possible across the entire industry, and agency theory underpinned the association＇s implementation of the strategy. It is hoped that this case study exemplar will assist increase the productivity and social capital of an industry. others in utflising theory for policy change with a view to