Overview of the Shenzhen Emergency Medical Service Call Pattern

作     者：Shuk Man Lo Yi Min Yu Lap Yip Larry Lee Mi Ling Eliza Wong Sck Ying Chair Edward J Kalinowski Tak Shing Jimmy Chan Shuk Man Lo;Yi Min Yu;Lap Yip Larry Lee;Mi Ling Eliza Wong;Sek Ying Chair;Edward J Kalinowski;Tak Shing Jimmy Chan

作者机构：Accident and Emergency Department Alice Ho Miu Ling Nethersole Hospital Hong Kong China 120 Despatching Department 120 Despatching Department of Shenzhen Medical Emergency Center Shenzhen China The Nethersole School of Nursing Faculty of Medicine The Chinese University ofHong Kong Hong Kong China Department of EmergencyMedical Services Kapiolani Community College University of Hawaii USA 

出 版 物：《World Journal of Emergency Medicine》 (世界急诊医学杂志（英文）)

年 卷 期：2012年第3卷第4期

页      面：251-256页

学科分类：12[管理学] 1204[管理学-公共管理] 120402[管理学-社会医学与卫生事业管理(可授管理学、医学学位)] 1004[医学-公共卫生与预防医学(可授医学、理学学位)] 10[医学] 

主　　题：Emergency Medical Service System Shenzhen Pre-hospital emergency care 

摘      要：BACKGROUND：In Shenzhen, the Emergency Medical Service （EMS） system has been in service since 1997. This study aims to examine the operation of Shenzhen 120 EMS center and to identify the reasons of calling ***：In this retrospective quantitative descriptive study, the data from the Shenzhen 120 EMS registry in 2011 were ***：Shenzhen 120 EMS center is a communication command center. When the number of 120 are dialed, it is forwarded to the closest appropriate hospital for ambulance dispatch. In 2011, the Shenzhen 120 EMS center received 153 160 ambulance calls, with an average of 420 calls per day. Calling emergency services was mainly due to traffic accidents. Trauma and other acute diseases constituted a majority of ambulance transports. The adult patients aged 15-60 years are the principal users of EMS. There are no recognized ＇paramedic＇ doctors and nurses. The pre-hospital emergency service is under the operation of emergency departments of hospitals. Shenzhen at present does not have specialized pre-hospital training for doctors and nurses in posttrauma management. Moreover, specialized pre-hospital training, financial support, and public health education on proper use of EMS should be ***：The Shenzhen 120 EMS center has its own epidemiology characteristics. Traumatic injury and traffic accident are the main reasons for calling ambulance service. In-depth study emphasizing the distribution and characteristics of trauma patients is crucial to the future development of EMS.