How Does the Government Facilitate the Co-Production of Digital Public Safety Services?——Based on Empirical Evidence from Shenzhen
作者机构:Zhou Enlai School of GovernmentNankai University
出 版 物:《Social Sciences in China》 (中国社会科学(英文版))
年 卷 期:2024年第45卷第2期
页 面:113-134页
学科分类:12[管理学] 1204[管理学-公共管理]
主 题:public safety co-production smart emergency response digital public safety
摘 要:The application of big data technology provides support for the co-production of public safety *** research often focuses on how technology influences co-production,but lacks attention to the key actors that drive co-production and the mechanisms that facilitate *** study examines the role of government in the digital co-production of public safety services,using the practice of Shenzhen as a case *** has built 125 information systems based on over 100 billion pieces of big data,forming a model of digital safety service *** study reveals three types of digital co-production,characterized bygovernment-business joint planning,passive participation of businesses and the public,and active cooperation among government,businesses,and the publicin thedesign-production-application*** study shows that the government is not only a co-producer but also a proactive actor in activating the willingness of non-governmental entities to *** governments mobilize non-governmental participation through three mechanisms:empowerment,profit enhancement,and value ***power-interest-valueparadigm is applicable for analyzing the co-production of public services and helps to explain the transformation mechanisms of co-production behavior.