An empirical study of everyday life information seeking behavior of urban low-income residents in the Haizhu District of Guangzhou, China

作     者：Yongying XIAO Lanman HE 

作者机构：School of Information Management Sun Yat-sen University 

出 版 物：《Chinese Journal of Library and Information Science》 (中国文献情报（英文版）)

年 卷 期：2011年第4卷第2期

页      面：60-76页

学科分类：1205[管理学-图书情报与档案管理] 12[管理学] 120501[管理学-图书馆学] 120502[管理学-情报学] 

基　　金：supported by the postgraduate summer science and research training scheme of Sun Yat-sen University(SYSU) in 2010 

主　　题：Everyday life information seeking(ELIS) Information behavior Urban low-income residents 

摘      要：This paper reports an investigation on everyday life information seeking behavior of urban low-income group in the Haizhu District of Guangzhou City. Empirical data were collected via in-depth interviews with low-income urban residents and were analyzed using qualitative methods. This paper discusses the research findings based on the more noticeable results of information seeking behavior among these people. Our approach touches on a focused study of such issues as what the role of information seeking in their everyday life is, what information they care about, which information channels they prefer to use, which factors influence their information seeking behavior, how difficult it is to seek the information they need, and how they use public libraries. Based on our research findings, we propose that public libraries should provide customized information services for urban low-income residents according to the unique characteristics of their information seeking behavior in everyday life.