Business Blockchain Suitability Determinants: Decision-Making through an Intuitionistic Fuzzy Method
作者机构:Department of Information SystemsCollege of Computer and Information SciencesKing Saud UniversityRiyadh11451Saudi Arabia Department of Quantitative MethodsSchool of BusinessKing Faisal UniversityAl-Ahsa31982Saudi Arabia Faculty of Computer Science and EngineeringKing Salman International UniversitySouth SinaiEgypt
出 版 物:《Computer Systems Science & Engineering》 (计算机系统科学与工程(英文))
年 卷 期:2023年第47卷第11期
页 面:1665-1690页
学科分类:12[管理学] 1201[管理学-管理科学与工程(可授管理学、工学学位)]
主 题:Blockchain business blockchain use cases suitability assessment multi-criteria group decision-making fuzzy Delphi intuitionistic fuzzy set
摘 要:Blockchain is one of the innovative and disruptive technologies that has a wide range of applications in multiple industries beyond *** widespread adoption of blockchain technology in various industries has shown its potential to solve challenging business problems,as well as the possibility to create new business models which can increase a firm’s *** to the novelty of the technology,whereby many companies are still exploring potential use cases,and considering the complexity of blockchain technology,which may require huge changes to a company’s existing systems and processes,it is important for companies to carefully evaluate suitable use cases and determine if blockchain technology is the best solution for their specific *** research aims to provide an evaluation framework that determines the important dimensions of blockchain suitability assessment by identifying the key determinants of suitable use cases in a business *** this paper,a novel approach that utilizes both qualitative(Delphi method)and quantitative(fuzzy set theory)methods has been proposed to objectively account for the uncertainty associated with data collection and the vagueness of subjective *** work started by scanning available literature to identify major suitability dimensions and collected a range of criteria,indicators,and factors that had been previously identified for related *** opinions were then gathered using a questionnaire to rank the importance and relevance of these elements to suitability ***,the data were analyzed and we proceeded to integrate multi-criteria group decision-making(MCGDM)and intuitionistic fuzzy set(IFS)*** findings demonstrated a high level of agreement among experts,with the model being extremely sensitive to variances in expert ***,the results helped to refine and select the most relevant suitability determinants under three important dimensions:fu