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An IoT-Aware System for Managing Patients’ Waiting Time Using Bluetooth Low-Energy Technology

作     者:Reham Alabduljabbar 

作者机构:Information Technology DepartmentCollege of Computer and Information SciencesKing Saud UniversityRiyadhSaudi Arabia 

出 版 物:《Computer Systems Science & Engineering》 (计算机系统科学与工程(英文))

年 卷 期:2022年第40卷第1期

页      面:1-16页

核心收录:

学科分类:0809[工学-电子科学与技术(可授工学、理学学位)] 08[工学] 

基  金:The author extends her appreciation to the Deanship of Scientific Research at King Saud University for funding this work through the Undergraduate Research Support Program Project no.(URSP-3-18-89) 

主  题:Internetofthings(IoT) location-aware Bluetoothlowenergy beacon 

摘      要:It is a common observation that whenever patients arrives at the front desk of a hospital,outpatient clinic,or other health-associated centers,they have to first queue up in a line and wait to fill in their registration form to get *** long waiting time without any status updates is the most common complaint,concerning health *** this paper,UrNext,a location-aware mobile-based solution using Bluetooth low-energy(BLE)technology is presented to solve the ***,a technology-oriented method,the Internet of Things(IoT),has been gaining popularity in helping to solve some of the healthcare sector’s *** implementation of this solution could be illustrated through a simple example of when a patient arrives at a clinic for a *** of having to wait in long lines,that patient will be greeted automatically,receive a push notification of an admittance along with an estimated waiting time for a consultation *** will not only provide the patients with a sense of freedom but would also reduce the uncertainty levels that are generally observed,thus saving both time and *** work aims to improve the clinics’quality of services,organize queues and minimize waiting times,leading to patients’comfort while reducing the burden on nurses and *** results demonstrate that the presented system is successful in its performance and helps achieves a plea-sant and conducive clinic visitation process with higher productivity.

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